Privacy Policy

Last updated: September 13th 2025

Bright Futures UK (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us, including through our website brightfuturesuk.org

If you have any questions about this policy, please contact us at info@brightfuturesuk.org

1. Who We Are

Bright Futures UK is a registered UK charity dedicated to supporting young people whose education has been impacted by medical conditions.

Contact details:

Charity Name: Bright Futures UK
Website: brightfuturesuk.org
Email: info@brightfuturesuk.org

2. What Data We Collect

We may collect and process the following personal data when you interact with us:

Personal details: name, email address, phone number, postal address.

Donation details: payment information (processed securely via third-party providers – we do not store full payment card details).

Volunteer or beneficiary information: application details, references, health/disability information (where relevant and only with consent).

Website usage data: IP address, browser type, cookies, and analytics to improve site performance.

Communication preferences: how you would like us to contact you.

3. How We Use Your Data

We use your personal data for the following purposes:

• To provide and manage our services to young people and their families.
• To process donations, Gift Aid claims, and thank supporters.
• To communicate with volunteers, beneficiaries, donors, and partners.
• To send you updates, newsletters, and fundraising appeals (only where you have opted in).
• To comply with legal and regulatory obligations.
• To improve and secure our website.

4. Lawful Basis for Processing

We rely on one or more of the following lawful bases under the UK GDPR:

• Consent – when you sign up to receive updates or provide optional information.
• Contract – when we need your details to deliver a service you requested.
• Legal obligation – for Gift Aid, safeguarding, and other compliance requirements.
• Legitimate interests – to manage our charity, improve services, and communicate with supporters.

5. Sharing Your Data

We will never sell your data. We may share your information with:

• Trusted third-party service providers (e.g., payment processors, email platforms).
• Regulators such as HMRC for Gift Aid purposes.
• Safeguarding bodies, if legally required.

All partners and suppliers are contractually bound to protect your information.

6. Data Retention

We only keep your personal data for as long as necessary for the purposes outlined above, or as required by law (e.g., Gift Aid records must be kept for 6 years).

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data.
• Request correction of inaccurate data.
• Request erasure of your data (in certain circumstances).
• Restrict or object to processing.
• Data portability (where applicable).
• Withdraw consent at any time, where processing is based on consent.

To exercise your rights, please contact us at info@brightfuturesuk.org

8. Cookies & Website Tracking

Our website uses cookies and analytics tools to improve your browsing experience. You can manage or disable cookies in your browser settings. See our Cookie Policy for more details.

9. Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. External Links

Our website may contain links to other sites. This Privacy Policy only applies to brightfuturesuk.org, so we encourage you to read the privacy notices of other websites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions, concerns, or complaints about how we handle your data, please contact:

📧 info@brightfuturesuk.org

If you are not satisfied, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk